Technical Project Manager

The Connector - to bridge the business world and technology world for their own client

Overview of role

The Technical Project Manager has day-to-day responsibility for the smooth and effective running of their projects with a focus on great delivery. To do this you should have great skills in effective project leadership and an understanding of project initiation, budget control, project tracking and reporting, risk and issue analysis and quality assurance. With this in mind, an understanding of the principles of project management, appropriate methodologies and processes is vital. 

Key Skills

  • Familiar with various project management methodology
  • Understand the different types of available and emerging web and mobile technology and industry best practice
  • Everything communicates - ensure that all documentation, costings, briefs, scopes and presentations are of the highest possible standard
  • Build a partnership relationship with your clients; good rapport here is key to success of both the delivery process and account development
  • Have great relationships with the internal project teams, so that people want to work with and for you
  • Never make promises you can't keep, and always set expectations realistically., especially when you have to depend on others to deliver
  • Know when to delegate upwards and raise the alarm at the right time, to the right people when issues occur
  • Ensure that internal and client sign-offs are obtained on all key project deliverables, and that you have an audit trail to protect yourself if things go wrong
  • Remain calm and stable under pressure
  • Be positive and a force for good in the team - even when faced with difficult problems. Be solutions focussed
  • Be on time for, and professional in everything you do

Responsibilities 

  • Manage and deliver multiple work streams for various types of digital projects within an account (e.g. web-site development, banner advertising, email marketing campaigns, mobile app etc.) to agreed scope, timings, budget and quality
  • Work with internal teams to help define project scope, resource requirements and cost estimates for projects
  • Be the hub of communication for the project - in regular contact with internal and external partners engaged in delivering our product
  • Encourage and facilitate collaboration. Set up projects in Agency Tools to give you full visibility and empower the team to collaborate independently
  • Create robust and realistic cost documents, timeline with clearly flagged milestones
  • Work with Business Analyst to create clear SOW and Functionality Specifications
  • Use Agency Tools to assign and track issues when appropriate
  • At the start of a project, analyse the areas that could potentially throw the delivery off track, log risks create a mitigation plan and actively mitigate against them
  • Be on top of projects and know the status of timings, key milestones, budgets, resourcing etc. at all times
  • Assess the time and financial impact of changes and communicate to clients as appropriate
  • Be firm but fair in judgement: push back when scope creeps or suggested budgets are not realistic whilst understanding the constraints of the client. Be prepared and able to defend Agency position and profit margin internally and externally
  • Understand the workings and needs of the account you are partnered with; have a good understanding of the brands you work on
  • Understand the key technical aspects of the development process for website delivery, email delivery, online advertising, digital outdoor, mobile and social application etc. as appropriate to your client
  • Be commercially aware: At all times you should have an idea of the status of the budget of your projects; WIPS should be updated weekly and any variations from budget accounted for and where possible mitigated before they happen
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